The Impact of Sage 100 Mobile Apps on Sales The mobile revolution is here, and companies still not employing mobile applications to boost business processes are quickly falling behind the competition. Mobile technology helps businesses connect to the data and information they need to succeed. Whether users are at the airport, in the office, or […]
The mobile revolution is here, and companies still not employing mobile applications to boost business processes are quickly falling behind the competition. Mobile technology helps businesses connect to the data and information they need to succeed. Whether users are at the airport, in the office, or out in the field communicating directly with customers, the information gleaned from mobile business applications can help businesses stay on top of business tasks and improve their response to customers. Without these apps, employees have to wait until they return to the office or log into the system remotely.
The truth of the matter is, sales departments are already using mobile technology to support their efforts. Many sales representatives already have email set up on their phones and tablets so they can respond to customers immediately. Others use mobile technology to assist them in finding the location of sales meetings or to access product information displayed on the company’s website. So transitioning them to a mobile sales application should not be difficult. In fact, it will most likely be welcomed.
Mobile sales has exploded in the past few years, and companies have been quick to adapt mobile applications to streamline the sales process and close deals faster. In fact, since the release of the iPad in 2010, the adoption of mobile technologies within sales organizations has grown to nearly 70%, and according to the CSO Insights Sales Performance Optimization Study, 71.8% of sales teams are now accessing sales information via mobile devices. Usage is even moving beyond simple sales data access to include technology guided sales support.
Many customer service reps, however, are not fully utilizing mobile solutions. While thousands of customer service reps have adopted tablets, only about half of them are using them for sales presentations or for accessing sales tools and product information. This leaves a significant gap in capabilities out in the sales field. In order to fully utilize their mobile devices, companies need to implement mobile sales solutions that can connect them with their ERP and CRM data.
Our Sage 100 mobile sales application, Scanco Sales, streamlines the sales process, allowing sales representatives to connect with the data they need and accomplish crucial tasks both outside of and in the office. It provides sales reps with a full database of customer information, allowing them to see conversation history, sales order history, and any products they may currently be waiting on. If Scanco Warehouse or Scanco Enterprise is linked, users can also view inventory levels and provide customers with accurate estimations of when their product will arrive if the deal is closed.
The return of investment on our Sage 100 mobile sales app is huge. You can expect to reap the following benefits when you download the app:
Efficiency Gains
Improved Sales Effectiveness
Reduction in Errors
Looking for a way to revitalize your sales efforts? Our Sage 100 mobile sales app may be the solution for you! Learn more about Scanco Sales here.
What are your greatest sales challenges? Share your pain points in the comments section below this post, and we may answer your question in an upcoming blog.
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